Privacy Policy
Your Data Protection and Security is Our Priority
Last Updated: January 15, 2025
Introduction
At 4raBet, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our platform. We take your privacy seriously and are dedicated to maintaining the highest standards of data protection in compliance with applicable laws and regulations, including the General Data Protection Regulation (GDPR) and Indian data protection laws.
This policy applies to all users of 4raBet services, including visitors to our website, registered users, and anyone who interacts with our platform. By using our services, you consent to the data practices described in this Privacy Policy. We encourage you to read this policy carefully to understand how we handle your personal information and what rights you have regarding your data.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you register for an account, use our services, or contact us for support. This information may include your name, email address, phone number, date of birth, address, and payment information. We also collect information about your gaming preferences, transaction history, and communication preferences to provide you with a personalized and secure gaming experience.
Automatically Collected Information
When you visit our website or use our services, we automatically collect certain information about your device and usage patterns. This includes your IP address, browser type, operating system, device identifiers, pages visited, time spent on our platform, and referring website information. We use cookies, web beacons, and similar tracking technologies to collect this information and improve your user experience.
Third-Party Information
We may receive information about you from third-party sources, such as payment processors, identity verification services, and marketing partners. This information helps us verify your identity, process transactions securely, and provide you with relevant offers and promotions. We ensure that any third-party data we receive is obtained in compliance with applicable privacy laws and regulations.
How We Use Your Information
We use the information we collect for various legitimate business purposes, including providing and improving our services, ensuring security and compliance, and communicating with you. Here are the specific ways we use your information:
Service Provision
To create and maintain your account, process transactions, provide customer support, and deliver the gaming services you request.
Security and Fraud Prevention
To verify your identity, prevent fraud, detect suspicious activities, and maintain the security and integrity of our platform.
Legal Compliance
To comply with applicable laws and regulations, including anti-money laundering requirements, age verification, and responsible gaming obligations.
Communication
To send you important updates about your account, service changes, promotional offers, and respond to your inquiries and support requests.
Personalization
To customize your gaming experience, recommend games and features, and provide you with relevant content and offers based on your preferences.
Analytics and Improvement
To analyze usage patterns, improve our services, develop new features, and conduct research to enhance the overall user experience.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information in the following limited circumstances:
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments, providing customer support, or conducting business operations. These service providers are bound by strict confidentiality agreements and are only authorized to use your information for specific purposes related to our services.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe such disclosure is necessary to protect our rights, property, or safety, or that of our users or the public. This includes responding to legal requests from law enforcement agencies or regulatory authorities.
Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new entity. We will ensure that any such transfer is conducted in accordance with applicable privacy laws and that your information remains protected under similar privacy standards.
Data Security
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
Encryption
All data transmission is encrypted using industry-standard SSL/TLS protocols, and sensitive information is encrypted at rest using AES-256 encryption.
Access Controls
Strict access controls ensure that only authorized personnel can access your personal information, and all access is logged and monitored.
Regular Audits
We conduct regular security audits and assessments to identify and address potential vulnerabilities in our systems and processes.
Secure Infrastructure
Our servers are hosted in secure data centers with physical security measures, firewalls, and intrusion detection systems.
Your Rights and Choices
Under applicable data protection laws, you have certain rights regarding your personal information. These rights include:
Right to Access
You have the right to request access to the personal information we hold about you and receive a copy of that information.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal information we have about you.
Right to Erasure
You may request that we delete your personal information in certain circumstances, subject to legal and regulatory requirements.
Right to Portability
You have the right to receive your personal information in a structured, commonly used format and transfer it to another service provider.
Right to Object
You can object to the processing of your personal information for certain purposes, such as direct marketing.
Right to Withdraw Consent
If we process your information based on consent, you have the right to withdraw that consent at any time.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files that are stored on your device when you visit our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
Types of Cookies We Use
Essential cookies are necessary for the website to function properly and cannot be disabled. Performance cookies help us understand how visitors interact with our website by collecting anonymous information. Functionality cookies enable enhanced features and personalization. Marketing cookies are used to track visitors across websites to display relevant advertisements.
Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete them. However, please note that disabling certain cookies may affect the functionality of our website and your user experience. You can also opt out of certain tracking technologies by adjusting your preferences in our cookie settings.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention periods depend on the type of information and the purpose for which it was collected. For example, account information is typically retained for the duration of your account plus a reasonable period thereafter for legal and regulatory compliance purposes.
When we no longer need your personal information, we will securely delete or anonymize it. However, some information may be retained for longer periods if required by law, regulation, or legitimate business interests, such as preventing fraud or resolving disputes. We will ensure that any retained information continues to be protected in accordance with this Privacy Policy.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction. When we transfer your information internationally, we ensure that appropriate safeguards are in place to protect your data, including standard contractual clauses approved by relevant authorities and other legally recognized transfer mechanisms.
We work with trusted service providers and partners who are committed to maintaining the same level of data protection as required by applicable laws. All international transfers are conducted in compliance with applicable data protection regulations, and we regularly review and update our transfer mechanisms to ensure continued compliance.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child under 18, please contact us immediately so we can take appropriate action.
We have implemented age verification measures to prevent minors from accessing our services. All users must verify their age during the registration process, and we may request additional verification documents to ensure compliance with age restrictions and legal requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will notify you through our website, email, or other appropriate means at least 30 days before the changes take effect. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the changes, you may discontinue using our services and request deletion of your account and personal information in accordance with your rights outlined in this policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:
We are committed to addressing your privacy concerns promptly and will respond to your inquiries within 30 days of receipt. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.